Support

Need help with BudgetBuddy? We're here for you.

Email us at and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I connect my bank account?
Go to Accounts in the app and tap "Connect a bank." Bank connection via Akahu is currently available for New Zealand-based accounts only. If you're outside New Zealand, you can still track your budget by adding transactions manually.

How do I delete my account?
Open Settings in the app, scroll to "Delete account," and follow the confirmation steps. This permanently removes your account, transactions, budgets, and categories.

How do I cancel my subscription?
Subscriptions are managed through your App Store account. Go to Settings > [your name] > Subscriptions on your iPhone to manage or cancel.

Is my financial data safe?
Yes. We never sell your data or use it for advertising. See our Privacy Policy for full details.

Something else?
Email with details and, if relevant, a screenshot — we'll help sort it out.